Peyton Hoffmann
Stillwater,Oklahoma
Summary
Proven leader with a track record of enhancing customer satisfaction at Ace Hardware through exceptional service and effective problem-solving. Skilled in cash handling and team leadership, demonstrated by efficiently managing high-volume transactions and fostering a collaborative work environment. Excelled in multitasking and guest engagement, ensuring seamless service delivery.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shift Leader
Ace Hardware
11.2021 - 06.2024
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
BBA - Agricultural Business
Oklahoma State University
Stillwater, OK05.2027
High School Diploma -
Ponder High School
Ponder, TX05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Team Leadership
- Problem-Solving
Languages
Spanish
Limited Working
Timeline
Server
Cracker Barrell Old Country Store
06.2024 - Current
Shift Leader
Ace Hardware
11.2021 - 06.2024
BBA - Agricultural Business
Oklahoma State University
High School Diploma -
Ponder High School
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