Peyton Jones
Los Angeles,CA
Summary
Concurrent arts student at San Francisco State University (3.8 GPA) and Santa Monica College (3.7 GPA) with more than 4 years of experience in hospitality and customer service. Demonstrates adaptability, leadership, and a strong work ethic while balancing academics and extracurricular responsibilities.
Overview
5
5
years of professional experience
Work History
Captain
Angler
2025.07 - Current
- Maintained Michelin star service standards to uphold restaurant reputation for excellence and recognition
- Coordinated communication between kitchen and front-of-house teams to ensure precise timing and seamless course delivery.
- Sustained comprehensive knowledge of seasonal menus, ingredients, preparation methods, and wine pairings to provide informed recommendations that elevated guest experience.
Server
Nara Restaurant & Sake Bar
2024.01 - 2025.07
- Delivered prompt and efficient customer service to guests in fast-paced environment, enhancing guest satisfaction
- Memorized over 50 menu items and allergen-free dishes.
- Managed cash flow operations and distributed tips securely for both front- and back-of-house employees.
- Managed daily operations of company social media accounts, creating engaging content, scheduling posts, and interacting with audience to boost online presence
Guest Service Team Lead
Susiecakes Bakery
2022.10 - 2024.02
- Managed cash flow operations each shift, ensuring accurate weekly deposits
- Mediated conflicts efficiently to enhance guest satisfaction and team collaboration
- Trained team members on service techniques to boost revenue and exceed customer expectations
Server
Pink Onion
2022.04 - 2022.09
- Executed prompt and friendly table service while managing high-profile catering events. (Outside Lands)
- Processed orders and payments through the POS system, maintaining accuracy and delivering excellent guest service during busy periods.
- Assisted with opening and closing duties, including stocking supplies, setting tables, and preparing the restaurant for service.
Sales Associate
Bath and Body Works
2021.09 - 2022.03
- Delivered tailored recommendations to guests, enhancing their experience.
- Organized merchandise displays and floor layouts to enhance product visibility and the overall shopping experience.
- Assisted customers with completing purchases, locating merchandise, and enrolling in the store's rewards program while providing knowledgeable service.
Education
Bachelor of Arts - Broadcast And Electronic Communications
San Francisco State University
San Francisco, CA2026-12
Associate of Arts - Psychology
Santa Monica College
Santa Monica, CA2026-12
High School Diploma -
Pasadena High School
Pasadena, CA2021-05
Skills
- Collaborative team leadership, Customer engagement, Attention to Detail, POS/TOAST system trained, Cash flow optimization, ServSafe Certified, Proficient time management, Clear communication, Effective conflict resolution
Timeline
Captain
Angler
2025.07 - Current
Server
Nara Restaurant & Sake Bar
2024.01 - 2025.07
Guest Service Team Lead
Susiecakes Bakery
2022.10 - 2024.02
Server
Pink Onion
2022.04 - 2022.09
Sales Associate
Bath and Body Works
2021.09 - 2022.03
Bachelor of Arts - Broadcast And Electronic Communications
San Francisco State University
Associate of Arts - Psychology
Santa Monica College
High School Diploma -
Pasadena High School