Peyton Kirk
Jacksonville
Summary
Dedicated customer service associate skilled in problem resolution and team collaboration. I am committed to enhancing customer satisfaction through effective communication and a positive attitude.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Winn Dixie
Jacksonville, FL
01.2026 - Current
- Assisted customers with inquiries, providing timely and accurate information regarding products and services.
- Handled transactions efficiently, ensuring accurate processing of payments and returns.
- Resolved customer complaints by actively listening and offering effective solutions to enhance satisfaction.
- Maintained cleanliness and organization of sales floor, promoting a welcoming shopping environment for customers.
- Collaborated with team members to ensure smooth operations during peak hours, improving overall service efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Cashier
Winn Dixie
Jacksonville, FL
07.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained cleanliness and organization of checkout areas to ensure a welcoming environment.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Managed cash drawer, ensuring accuracy during shifts and performing end-of-day reconciliations.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Education
Associate of Arts - Criminal Justice
College of Central Florida
Ocala, FLHigh School Diploma -
Ridgeview High School
Orange Park05-2025
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Timeline
Customer Service Associate
Winn Dixie
01.2026 - Current
Cashier
Winn Dixie
07.2023 - Current
Associate of Arts - Criminal Justice
College of Central Florida
High School Diploma -
Ridgeview High School