Peyton Secor
Prescott,AZ
Summary
Exhibits exceptional interpersonal and organizational skills in fast-paced working environment. Excellent in customer service, relationship building, and resolving conflicts. Skilled at proactive planning, multitasking, and working under tight timelines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
El Gato Azul
Prescott, AZ
04.2025 - Current
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Welcomed guests warmly, ensuring a positive first impression of the dining experience.
- Coordinated with servers and kitchen staff to communicate guest needs effectively.
- Assisted in training new hostesses on customer service standards and restaurant procedures.
- Implemented reservation system updates to streamline booking processes for guests.
- Maintained a welcoming, clean, and organized working space.
- Collaborated with management to develop strategies for improving overall guest experiences.
- Exhibited strong multitasking skills by handling telephone inquiries and guest needs.
- Handled high-pressure situations while managing multiple tasks simultaneously.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Swim Coach
Arizona Dolphins
Prescott, AZ
07.2024 - Current
- Developed individualized training plans to enhance swimmer performance and technique.
- Conducted regular assessments to monitor progress and adjust goals accordingly.
- Implemented safety protocols ensuring a secure environment for all participants.
- Organized practice schedules with optimized time management and resource allocation.
- Mentored junior coaches, fostering skill development and team cohesion.
- Facilitated communication with parents regarding swimmer development and event participation.
- Coordinated swim meets, managing logistics and ensuring smooth execution of events.
- Trained athletes on all swimming strokes and evaluated their performance.
- Built strong relationships with swimmers and their families via open feedback and goal setting.
- Established a positive environment of respect, hard work, and dedication during practice sessions.
- Facilitated warm-up techniques, stretching routines, and strength exercises to prevent injuries.
- Inspired athletes to enhance performance by providing positive reinforcement or critical feedback.
Hostess/Expo
LazyG Brewhouse
Prescott, AZ
04.2022 - 04.2025
- Welcomed guests and managed seating arrangements to ensure smooth dining experiences.
- Assisted in maintaining cleanliness and organization of host stand and dining area.
- Responded promptly to guest inquiries and phone calls, enhancing overall customer satisfaction.
- Collaborated with team members to address guest needs and resolve issues effectively.
- Trained new team members on best practices and policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery.
Education
Associate of Arts - Nursing
Yavapai College
Prescott, AZ12-2028
Skills
- Customer service
- Strong multitasking
- Inquisitive
- Good listener
- Conflict resolution
- Complex Problem-solving
- Scheduling
- Assertiveness
- Handling complaints
- Personal presentation
- Relationship building
- Computer proficient
Certification
- CNA - Certified Nursing Assistant
Timeline
Restaurant Hostess
El Gato Azul
04.2025 - Current
Swim Coach
Arizona Dolphins
07.2024 - Current
Hostess/Expo
LazyG Brewhouse
04.2022 - 04.2025
Associate of Arts - Nursing
Yavapai College