Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phallan Noun

Pomona,CA

Summary

Proven Sales Associate at Acosta Sales & Marketing, adept in customer service and sales expertise, significantly enhancing customer satisfaction and loyalty. Skilled in multitasking and problem-solving, consistently delivering exceptional service and driving sales. Excelled in teamwork, fostering collaboration for peak performance. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

14
14
years of professional experience

Work History

Sales Associate

Acosta Sales & Marketing
03.2012 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.5
  • Solved customer challenges by offering relevant products and services.3
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Olive Garden
09.2010 - 06.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Garey Senior High School
Pomona, CA
06.2008

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship Building
  • Product Sales
  • Sales expertise

Timeline

Sales Associate

Acosta Sales & Marketing
03.2012 - Current

Server

Olive Garden
09.2010 - 06.2012

High School Diploma -

Garey Senior High School

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Phallan Noun