Philip Cox

Responded to student living inquiries via email and phone, enhancing communication and support.

Coordinated walk-in appointments for urgent student concerns, facilitating timely resolutions.

• Streamlined issue reporting by organizing Google Sheets and forms for student submissions.

• Inspected vehicles to ensure compliance with quality and safety standards, contributing to customer satisfaction.
• Operated diagnostic tools to evaluate vehicle performance, identifying issues for timely resolution.
• Collaborated with team members to streamline inspection processes, enhancing overall workflow efficiency.

• Supported daily operations to enhance workflow efficiency at cookie shop.
• Trained new employees on customer service and operational procedures to improve team performance.
• Handled customer inquiries and resolved issues to ensure all customers were satisfied.
• Coordinated inventory management to ensure optimal stock levels for ingredients and supplies.