Philip McMullen
New City,NY
Summary
Dedicated and detail-oriented professional with experience in orthodontic practice coordination, warehouse operations, and customer service. Skilled in team leadership, administrative management, and software systems. Seeking to leverage expertise in a dynamic organization to contribute to overall success.
Overview
20
20
years of professional experience
Work History
Practice Coordinator
Clemente Orthodontics
Ridgewood, NJ
01.2022 - Current
- Supervise and support front desk staff to ensure smooth operations and excellent patient service.
- Act as Treatment Coordinator, guiding patients through treatment plans, financial options, and consultations.
- Submit and track insurance claims with accuracy and efficiency.
- Utilize Cloud 9 software for scheduling, records, and patient management.
- Oversee patient communication, appointment flow, and office workflow to maximize efficiency.
Warehouse Associate
JAS Forwarding
Carlstadt, NJ
01.2019 - 04.2022
- Picked, packed, and shipped e-commerce and wholesale orders with accuracy and speed.
- Prepared shipments to meet customer specifications while maintaining quality control standards.
- Received, inspected, and stocked incoming inventory for optimal organization.
- Conducted routine inventory audits to reduce discrepancies and ensure accuracy.
Front Desk Coordinator
Hudson Hair Co.
Nyack, NY
10.2015 - 12.2019
- Served as first point of contact for clients, ensuring a professional and welcoming environment.
- Managed appointment scheduling, client bookings, and handled phone inquiries.
- Processed and secured cash and credit transactions while maintaining financial records.
Assistant & Front Desk Coordinator
Splintz
Allentown, PA
06.2006 - 08.2015
- Assisted stylists with hair color applications, shampooing, and conditioning services.
- Maintained salon cleanliness and safety throughout operations.
- Scheduled appointments, handled client interactions, and supported overall customer service.
Education
Licensed Cosmetologist - undefined
Empire Beauty School
Whitehall, PAundefined
Northampton Community College
Bethlehem, PASkills
Orthodontic & Medical Office Administration
Treatment Coordination & Insurance Claims Processing
Practice Management & Staff Supervision
Software: Cloud 9, CargoWise, Millennium, Microsoft Office Suite (Word, Excel, Outlook)
Warehouse Operations & Inventory Management
Strong Communication, Multitasking & Organizational Abilities
Timeline
Practice Coordinator
Clemente Orthodontics
01.2022 - Current
Warehouse Associate
JAS Forwarding
01.2019 - 04.2022
Front Desk Coordinator
Hudson Hair Co.
10.2015 - 12.2019
Assistant & Front Desk Coordinator
Splintz
06.2006 - 08.2015
Licensed Cosmetologist - undefined
Empire Beauty School
undefined
Northampton Community College