Philip R. Oliver
Copperas Cove,TX
Summary
Results-driven federal adjudicator and retired Army senior leader with 20 years of Infantry service and a sustained record of excellence in high-accountability environments. Currently serve as a Rating Veterans Service Representative (RVSR) with the Department of Veterans Affairs, achieving 100 percent quality accuracy in FY25 while adjudicating complex disability compensation claims. Possess deep working expertise in 38 CFR Parts 3 and 4, including service connection, evaluations, effective dates, and special provisions, and in M21-1 adjudication procedures, ensuring legally sufficient, defensible rating decisions. Combat-tested leader with four deployments and extensive experience in evidence analysis, regulatory interpretation, risk management, and disciplined execution under strict quality and timeliness standards. Recognized for precision, integrity, and the ability to deliver accurate outcomes in complex, regulation-driven environments.
Overview
22
22
years of professional experience
Work History
Rating Veterans Service Representative (RVSR)
U.S. Department of Veterans Affairs
01.2024 - Current
- Adjudicate VA disability and pension claims by analyzing medical and service evidence, applying federal law and policy, and issuing accurate, legally defensible rating decisions with a proven record of outstanding quality.
- Analyze, evaluate, and adjudicate veterans’ disability compensation claims in accordance with 38 CFR, M21-1, and federal statutes.
- Review and synthesize complex medical evidence, service records, and legal criteria to determine entitlement, service connection, evaluations, and effective dates.
- Draft clear, legally sufficient rating decisions and narratives that withstand quality review and appellate scrutiny.
- Manage a high-volume workload while meeting strict accuracy, productivity, and timeliness standards.
- Identify evidentiary gaps and request examinations or medical opinions with precise legal framing.
- Apply critical thinking to resolve conflicting evidence, ensuring defensible, well-reasoned determinations.
Senior Operations Manager | Infantryman (Enlisted)
U.S. Army
Fort Hood, USA
02.2004 - 06.2024
- Twenty-year Infantry leader with four combat deployments, specializing in mission execution, personnel development, and disciplined leadership in high-risk operational environments.
- Progressively advanced from entry-level Infantryman to Sergeant First Class, leading Soldiers in operational, training, and combat environments across multiple global assignments.
- Deployed four times in support of combat and contingency operations, demonstrating sustained performance under high-stress, high-risk conditions.
- Completed overseas rotational tours to the Republic of Korea, supporting joint and allied operational readiness.
- Planned, coordinated, and executed missions while enforcing compliance with Army regulations, operational orders, and safety standards.
- Conducted operational risk assessments, after-action reviews, and performance evaluations to improve unit effectiveness and accountability.
- Prepared and delivered concise written reports and oral briefings to senior leaders to support mission planning and decision-making.
- Developed, implemented, and enforced standard operating procedures (SOPs) to improve consistency, efficiency, and disciplined execution.
- Worldwide Assignments
Education
Bachelor’s Degree -
American Military University
01.2024
Skills
Regulatory compliance and policy interpretation
- Evidence analysis and medical reviews
- Claims adjudication and quality assurance
- Risk assessment and operational risk management
- Leadership and critical thinking
- Mission planning and time management
- Federal statutes and regulations
Military Awards
- Bronze Star Medal
- Meritorious Service Medal
- Combat Infantryman Badge
Advanced Training And Qualifications
- Drill Sergeant Qualified, 2014
- U.S. Army Instructor Qualified, 2013
- WARTAC (Warrior Training Advancement Course (RVSR)), 2024
Timeline
Rating Veterans Service Representative (RVSR)
U.S. Department of Veterans Affairs
01.2024 - Current
Senior Operations Manager | Infantryman (Enlisted)
U.S. Army
02.2004 - 06.2024
Bachelor’s Degree -
American Military University