Adaptable professional skilled in medical office procedures and insurance verification. Experienced in supporting clinical staff and enhancing collaboration within healthcare teams, focused on delivering exceptional patient experiences.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Resurgens Orthopaedics
Newnan, GA
10.2021 - 09.2024
Managed patient scheduling and appointment confirmations to enhance office efficiency.
Coordinated insurance verification processes, minimizing delays in patient care delivery.
Performed vital sign assessments and prepared patients for examinations, supporting clinical staff.
Unit Secretary
Encompass Health Rehabilitation Hospital
Newnan, GA
08.2018 - 10.2021
Managed patient admissions and discharge processes to ensure efficient workflow.
Coordinated communication between healthcare teams, enhancing collaboration and patient care.
Maintained organized medical records using electronic health record systems for accuracy and compliance.
Scheduled appointments and procedures, optimizing clinic operations for better patient access.
Education
CPC Physician Based Medical Coding - Medical Coding
American Academy of Professional Coders
Online
06-2024
Medical Assisting Diploma - Medical Assisting
West Georgia Technical College
La Grange, GA
06-2000
Skills
Medical office procedures
Initiative-taking
Healthcare industry
Medical receptionist experience
Verbal and written communication
Organization and time management
Insurance verification
EMR / EHR
Timeline
Medical Assistant/Receptionist
Resurgens Orthopaedics
10.2021 - 09.2024
Unit Secretary
Encompass Health Rehabilitation Hospital
08.2018 - 10.2021
CPC Physician Based Medical Coding - Medical Coding