Summary
Overview
Work History
Education
Timeline
CustomerServiceRepresentative

Phillip Gwartney

Riviera Beach,FL

Summary

Efficient and punctual Gym Attendant with team orientation and creativity. Adjusting equipment and assisting customers with various tasks necessary to enhance customer experience. Versatile employee willing to fulfill widely varying roles as necessary to facilitate smooth operations of gym facility.

Overview

2024
2024
years of professional experience

Work History

Customer Service Representative

AAA FIRST AID
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Beach Side Village Resort
02.2022 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Yes - Core Studies

Prairie Grove High School
Prairie Grove, AR

Timeline

Customer Service Representative

Beach Side Village Resort
02.2022 - 04.2023

Customer Service Representative

AAA FIRST AID

Yes - Core Studies

Prairie Grove High School
Phillip Gwartney