PHILLIP HARDY
Spring Hill
Summary
Sales professional with over 10 years of experience with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
17
17
years of professional experience
Work History
Sales Associate
Cellular Sales
10.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Sales Manager/Team Leader
Quote Pilots
04.2021 - 07.2023
- Work Directly with the CEO, to ensure daily, weekly, and monthly goals were met
- Work with our data science team to minimize agents' downtime to increase profitability
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Advisor/Performance coach & Trainer
Select Quote/Inside Response
05.2018 - 04.2021
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Sales Consultant/Sales manager
Stephen Wade Nissan
03.2012 - 12.2017
- Work directly with the finance and GSM to achieve daily, weekly and monthly goals
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Manager/Sales Consultant
Southtowne Volkswagen
03.2008 - 01.2012
- Implement training programs and increase sales volume
- Work directly with customers to achieve the highest level of customer satisfaction
Education
Dixie State College
St. George, UT05.2005
High School Diploma -
Dixie High School
St.George, UT05.2002
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Outgoing Personality
- Flexible Schedule
- Cash Handling Accuracy
- Conflict Resolution
- Sales expertise
- Sales Strategies
- Professional Demeanor
References
- Mike Sinatra, Business Owner, 913-221-3964
- Tamara Boykin, CEO, 214-868-8269
- Josh Osborne, General Manager, 435-229-7388
- Billy Drabeck, Business Mentor, 435-619-9970
Timeline
Sales Associate
Cellular Sales
10.2023 - 10.2024
Sales Manager/Team Leader
Quote Pilots
04.2021 - 07.2023
Sales Advisor/Performance coach & Trainer
Select Quote/Inside Response
05.2018 - 04.2021
Sales Consultant/Sales manager
Stephen Wade Nissan
03.2012 - 12.2017
Sales Manager/Sales Consultant
Southtowne Volkswagen
03.2008 - 01.2012
Dixie State College
High School Diploma -
Dixie High School
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