Phillip Herndon
Sullivan,IN
Summary
Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering several years in the field and a hardworking, reliable nature. Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Automotive Technician
Dorsett Dodge Ram
Terre Haute, IN
01.2023 - 12.2024
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Inspected vehicle engines and other components to identify potential issues.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Adjusted headlights for proper alignment per customer request.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Estimated costs of vehicle repair.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Automotive Technician
Vigo Dodge Ram
Terre Haute, IN
02.2021 - 01.2023
- Maintained a clean working environment at all times.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Automotive Technician
Service Automotive
Twentynine Palms, CA
07.2013 - 04.2018
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
Education
High School Diploma -
Norwalk Adult School
Norwalk, CA06-1996
Skills
- Alignments experience
- Inspecting vehicles
- System repairs
- Engine overhauls
- Chemical disposal
- Electrical failure repairs
- Troubleshooting and Diagnostics
- Electrical experience
Affiliations
Have been working on cars since highschool still have my high school truck
Certification
A.S.E. certfied in 1999 to 2005. 2 yrs certfied from STELLANIS
Timeline
Automotive Technician
Dorsett Dodge Ram
01.2023 - 12.2024
Automotive Technician
Vigo Dodge Ram
02.2021 - 01.2023
Automotive Technician
Service Automotive
07.2013 - 04.2018
High School Diploma -
Norwalk Adult School
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