Phillip Huber
La Quinta,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at JPMorgan Chase and Starbucks. Specializes in cash management and relationship building, significantly improving team productivity and client relations. Demonstrates exceptional sales proficiency and a commitment to excellence in customer service.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
01.2024 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Starbucks Supervisor
Starbucks
10.2019 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Security Officer
Bower Events
12.2018 - 10.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
No Degree -
Arizona State University
Tempe, AZ10.2026
High School Diploma -
La Quinta Highschool
La Quinta06.2016
Skills
- Sales proficiency
- Customer Service
- Cash Management
- Educating clients
- Relationship Building
- Cash Handling
Timeline
Associate Banker
JPMorgan Chase
01.2024 - Current
Starbucks Supervisor
Starbucks
10.2019 - 01.2024
Security Officer
Bower Events
12.2018 - 10.2019
No Degree -
Arizona State University
High School Diploma -
La Quinta Highschool
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