Phillip Muldrow
Coralville
Summary
Multitasking clinical manager with a background ensuring courteous service to clients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Manager
SpecialtyCare
12.2022 - Current
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, and facilitation of positive work environment.
Clinical Technician (III)
SpecialtyCare
10.2019 - 12.2022
- Collaborated with healthcare providers and physicians to coordinate and deliver comprehensive patient care.
- Perform routine checks and quality control measures on equipment to ensure reliability and minimize malfunctions.
- Adhere to strict infection control guidelines and protocols for proper sanitation of equipment with the use of personal protective equipment to minimize risk of infection.
Education
Bachelor of Science - Health Administration
West Texas A&M University
Canyon, TX05.2018
Associate of Science - Human Anatomy
Garden City Community College
Garden City, KS05.2016
Skills
- Clinical Quality Improvement
- Managerial Experience
- Training Program Implementation
- Effective Communication
Certification
Certification Board for Sterile Processing and Distribution (2020)
Intuitive Device Reprocessing (2021)
Timeline
Clinical Manager
SpecialtyCare
12.2022 - Current
Clinical Technician (III)
SpecialtyCare
10.2019 - 12.2022
Bachelor of Science - Health Administration
West Texas A&M University
Associate of Science - Human Anatomy
Garden City Community College
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