Phillip Oliva
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
12
12
years of professional experience
Work History
Sales Representative Team Leader
Trinity Solar
03.2025 - Current
- Trained new employees on customer service, money handling and organizing strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Youth Group Leader
Jacob Riis Settlement
09.2013 - 09.2023
- Assisted students with homework issues and helped to incorporate positive study skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
Education
BBA -
Baruch College
New York, NY09-2023
Skills
- Negotiation expertise
- Data-driven decision making
- Team management
- Interpersonal communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative Team Leader
Trinity Solar
03.2025 - Current
Youth Group Leader
Jacob Riis Settlement
09.2013 - 09.2023
BBA -
Baruch College
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