Phimnipha Nawalikhitsirikun
Alexandria
Summary
Dedicated server with a strong commitment to delivering exceptional dining experiences. Collaborates effectively with team members to uphold service standards, ensuring customer satisfaction through attention to detail and cleanliness.
Overview
17
17
years of professional experience
Work History
Server
RT’S Restaurant
07.2022 - Current
- Provided the customers with a pleasant dining experience and quality service.
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Ensured the cleanliness of dining area and food items before serving.
- Held responsibility of handling/serving all food items as per the policies of the state.
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
- Assisted others in carrying out their part of preparing/serving meals.
- Maintained serving standards and followed all regulations while performing duties.
Server
Tachibana Japanese Restaurant
11.2016 - Current
- Provided the customers with a pleasant dining experience and quality service.
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Ensured the cleanliness of dining area and food items before serving.
- Held responsibility of handling/serving all food items as per the policies of the state.
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
- Assisted others in carrying out their part of preparing/serving meals.
- Maintained serving standards and followed all regulations while performing duties.
Server
Brio Italian Grills
03.2016 - 10.2016
- Provided the customers with a pleasant dining experience and quality service.
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Ensured the cleanliness of dining area and food items before serving.
- Held responsibility of handling/serving all food items as per the policies of the state.
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
- Assisted others in carrying out their part of preparing/serving meals.
- Maintained serving standards and followed all regulations while performing duties.
Server
Rt’s Restaurant
12.2009 - 02.2016
- Provided the customers with a pleasant dining experience and quality service.
- Conducted final check of food items prior to serving customers to ensure quality maintenance.
- Ensured the cleanliness of dining area and food items before serving.
- Held responsibility of handling/serving all food items as per the policies of the state.
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
- Assisted others in carrying out their part of preparing/serving meals.
- Maintained serving standards and followed all regulations while performing duties.
Human Resource Assistant
Hatyai Palace Hotel
01.2023 - 09.2006
- Maintains human resource staff by recruiting, selecting, orienting, and training employees.
- Established recruiting, testing, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews to recommend improvements.
- Prepares employees for assignments by establishing and conducting orientation and training programs.
- Counseled and disciplined employees to maintain job performance; planned, monitored, and appraised job results to support team effectiveness.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
- Conducted periodic pay surveys and job evaluations; prepared pay budgets and monitored individual pay actions to maintain competitive pay structure.
Education
Software Engineering Course -
Techcircle School
Virginia, USA01-2022
Bachelor Degree - Human Resources Management
Payap University
Chiang Mai, Thailand01-2002
Some College (No Degree) - Department of English as a Second Language (ESL)
Nova Community College
Virginia, USASkills
- Customer service
- Communication skills
- Delegation
- Organizational skills
- Computer literacy
- Microsoft Word
- Microsoft Excel
Personal Information
- Age: 46
- Date of Birth: 09/07/79
- Gender: Female
- Nationality: Thai
- Marital Status: Married
- Religion: Christian
Timeline
Human Resource Assistant
Hatyai Palace Hotel
01.2023 - 09.2006
Server
RT’S Restaurant
07.2022 - Current
Server
Tachibana Japanese Restaurant
11.2016 - Current
Server
Brio Italian Grills
03.2016 - 10.2016
Server
Rt’s Restaurant
12.2009 - 02.2016
Software Engineering Course -
Techcircle School
Bachelor Degree - Human Resources Management
Payap University
Some College (No Degree) - Department of English as a Second Language (ESL)
Nova Community College