Phoebe Akaka
Clifton Park,NY
Summary
Highly-skilled and experienced horse training assistant driven by the desire to provide quality care to animals looking to support Veterinarians in private practices. Active listening, critical thinking, complex problem solving, time management, and decision making skills combined with exceptional customer service an written/oral communiation. Ability to orgainze and prioritize daily, weekly and monthly tasks, and various other office realted duties.
Overview
6
6
years of professional experience
Work History
Cashier
Bowman Orchards
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Processed customer transactions accurately and efficiently.
- Provided exceptional customer service by greeting customers, answering inquires, and resolving complaints in a timely manner.
- Assisted with inventory management by monitoring stock levels and notifying management when products needed to be replenished.
Working Student
Kristal Clear Equestrian
09.2020 - 02.2025
- Assisted in daily care and grooming of horses, ensuring optimal health and well-being.
- Supported training sessions by preparing equipment and maintaining a safe environment for riders.
- Coordinated with instructors to develop lesson plans tailored to individual rider needs and skill levels.
- Organized equestrian events, managing logistics and participant communication for successful execution.
- Assessed horses' behavior and temperament to identify areas of important and address any behavioral issues.
- Managed daily stable operations such as feeding schedules, stall cleaning, and turnout routines.
- Utilized positive reinforcement methods to establish trust and build strong relationships with horses.
Hostess/Busser
The Wine Bar
04.2020 - 09.2020
- Welcomed and seated guests, ensuring optimal dining experience and flow.
- Managed reservation system, optimizing seating arrangements for efficiency and guest satisfaction.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Provided menu information and recommendations, enhancing customer engagement and satisfaction.
- Assisted in taking reservations over the phone or through online platforms, accurately recording guest information.
Education
Bachelor of Science - Neuroscience
The University of Montana
Missoula, MTAssociate of Science - Independent
Hudson Valley Community College
Troy, New York, NYHigh School Diploma -
Saratoga Springs High School
Saratoga Springs, NY12-2023
Skills
- Customer service
- Customer assistance
- Assisted in administering treatments and medications to horses
- Monitored horse health and behavior and reported any changes to the barn manager
- Maintained clean and organized veterinary meds and equipment
- Cleaning and sanitizing stalls and holding areas
- Work ethic and integrity
- Patience and empathy
- Ability to work well with animals
- Can communicate calmly and efficiently to clients
- Merchandise restocking
- Complex Problem-solving
Timeline
Cashier
Bowman Orchards
06.2025 - Current
Working Student
Kristal Clear Equestrian
09.2020 - 02.2025
Hostess/Busser
The Wine Bar
04.2020 - 09.2020
Bachelor of Science - Neuroscience
The University of Montana
Associate of Science - Independent
Hudson Valley Community College
High School Diploma -
Saratoga Springs High School