Phoebe Martinez
El Paso
Summary
Dedicated Pharmacy Technician with experience at Walmart, skilled in optimizing workflow and ensuring patient confidentiality. Proven problem-solver adept at accurately filling prescriptions and managing insurance billing. Committed to enhancing customer satisfaction through effective communication and teamwork, while maintaining compliance with safety regulations and HIPAA standards.
Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in hospital technician role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
01.2023 - 06.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
N/A
Lockhart High School
Lockhart05-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Prescription filling
- Interpreting and processing medication orders
- Receiving incoming supplies
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walmart
01.2023 - 06.2025
N/A
Lockhart High School
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