Phoebe Neff
Texarkana,AR
Summary
Friendly and dependable early-career professional with experience in customer service, cash handling, and fast-paced food service environments. Skilled in communicating with others, maintaining a clean, organized workspace, and efficiently handling tasks or situations that may arise. Recognized for positivity, competence, and an eagerness to assist both guests and coworkers to foster an optimal work environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Customer Service Cashier
Julie's Deli
Texarkana, TX
12.2021 - Current
- Welcomed customers upon entry and assisted with their needs.
- Took orders for lunch, deli, bakery, and catering and answered customer questions with care.
- Operated a cash register and handled cash, card, and check transactions.
- Resolved customer concerns with professionalism and understanding.
- Answered phone calls, directing inquiries to appropriate departments to enhance customer communication.
- Maintained a clean restaurant environment by sweeping, mopping, wiping counters, and sanitizing equipment.
- Sliced deli meats, prepared grab-and-go foods, restocked products, and organized merchandise.
- Trained new staff on daily operations and service standards, fostering a consistent customer experience.
- Collaborated with team members to address guest needs and ensure completion of all duties for optimal service.
Education
Bachelor of Science - Biology
Texas A&M University-Texarkana
Texarkana, TX05-2026
High School Diploma -
Texas High School
Texarkana, TX05-2022
Skills
- Customer service excellence
- Communication and writing skills
- Computer proficiency
- Professionalism and friendliness
- Cash handling
- Interpersonal empathy
- Reliability and punctuality
- Fast-paced work environment and multi-tasking ability
Certification
- Food Handler's Certificate, 2022 & 2024
Timeline
Customer Service Cashier
Julie's Deli
12.2021 - Current
Bachelor of Science - Biology
Texas A&M University-Texarkana
High School Diploma -
Texas High School