Phoenix Ross
Catskill,NY
Summary
Experienced in customer service with a focus on product recommendations and technical support, effectively enhancing guest interactions. Demonstrated ability to process payments accurately through POS systems while maintaining cleanliness in service areas. Developed strong customer relationships that contributed to increased sales and customer satisfaction. Proven skills in sales tracking and customer relations, ensuring a positive experience for all patrons.
Overview
1
1
Language
1
1
year of professional experience
Work History
Sales Representative
Dunkin'
Catskill, New York
09.2025 - Current
- Developed key customer relationships to increase sales.
- Recommended Dunkin' beverages, snacks, and breakfast items during guest interactions.
- Processed payments through POS and handled cash and card transactions.
- Maintained clean counters, dining areas, and service stations.
- Provided technical support for customers using the company's products or services.
Education
Home Education
Catskill, New YorkSkills
- Product recommendations
- Technical support
- Point of sale
- Cash handling
- Product knowledge
- Sales tracking
- Customer relations
Languages
Asl
Limited
References
References available upon request.
Timeline
Sales Representative
Dunkin'
09.2025 - Current
Home Education