Summary
Overview
Work History
Education
Skills
Timeline
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Phoenix Smith

Portland,OR

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Chipotle
04.2019 - Current
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
  • Onboarded new employees with training and new hire documentation.


Education

Bachelor of Science - Urban And Public Affairs And Political Science

Portland State University
Portland, OR
06.2024

Skills

  • Team Development
  • Time Management
  • Academic Writing
  • Fast Learner
  • Critical Reading
  • Research and analysis
  • Project Management
  • Team Leadership

Timeline

Assistant Manager

Chipotle
04.2019 - Current

Bachelor of Science - Urban And Public Affairs And Political Science

Portland State University

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Phoenix Smith