Phoenix Tuia’ana
Lehi,UT
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Learned a lot of valuable skills from serving a Full-Time mission for the Church of Jesus Christ of Latter-day Saints. Hard work and Service is the central focus and was on the service mission. Continuing that Hard Work is a huge priority.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
American Fork, Utah
09.2021 - 03.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Supervisor
Arctic Circle Fry restaurant
Lehi, Utah
04.2020 - 08.2021
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
High School Diploma -
Lehi HighSchool
Lehi, Utah05-2022
Skills
- Order Management
- Guest Engagement
- Strong Work Ethic
- Service prioritization
- Professional Appearance
- Sales expertise
- Positive and professional
Timeline
Server
Olive Garden Restaurant
09.2021 - 03.2022
Supervisor
Arctic Circle Fry restaurant
04.2020 - 08.2021
High School Diploma -
Lehi HighSchool