Phuong Ngo - Chris
Richardson,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Crown Nissan of Greenville
Greeville, South Carolina
09.2023 - Current
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explain product performance, application, and benefits to prospects.
- Describe all optional equipment available for customer purchase.
- Build strong rapport with customers.
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
- Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
Assistant Manager in Training
Panda Express
Spartanburg, South Carolina
04.2023 - 08.2023
- Developed strategies for improving customer service experience through effective communication techniques.
- Developed and implemented strategies to improve customer service satisfaction levels.
- Analyzed operational data to identify trends in order accuracy, customer satisfaction, product availability.
Assistant Manager
Wayback Burgers
Hilton Head Island, South Carolina
08.2020 - 03.2023
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
Associate of Arts - Business
Seattle Central College
Seattle, WA07-2020
Skills
- Customer Needs Assessment
- Sales Development
- Sales Goals Attainment
- CRM Eleads Proficiency
- Strong Communication Skills
- Active Listening
- Computer Skills
Certification
- Google IT Supports
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Sales Associate
Crown Nissan of Greenville
09.2023 - Current
Assistant Manager in Training
Panda Express
04.2023 - 08.2023
Assistant Manager
Wayback Burgers
08.2020 - 03.2023
Associate of Arts - Business
Seattle Central College
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