Phylicha Kalala

● Maintained an energetic, friendly, and professional attitude when interacting with guests; empathized with dissatisfied guests and found resolutions (remaking meals, refunds, and discounts).

● Took and processed all guest orders on a POS system.

● Answered phone calls for orders, menu items, and general questions or feedback.

● Assembled salads, blended smoothies, and cooked vegetables and proteins for sandwiches and bowls.

● Swept and mopped floors, wiped windows, tables and counters, and washed dishes and utensils.

● Inspected, cleaned, and organized all food items to ensure great quality before serving; prepared backups as needed.

● Ensured customer satisfaction through welcoming and professional attitude, effective assistance, and distribution of store offers.

● Took and processed payments, returns, orders, etc. using pos system.

● Inspected fitting rooms for unwanted merchandise and organized them back on display.

● Organized and folded merchandise for display, arranged store plastic bags, and discarded waste on store floors.

● Answered or made phone calls regarding general questions, search of merchandise and order requests.

● Counted, packaged, and labeled prescription.

Processed and completed transactions of prescriptions using a POS sytem.

● Developed basic knowledge of medications (indication, route, side effects, etc.).

● Answered phone calls regarding general questions, status and refills of prescriptions, and feedback.

● Maintained safety and order of pharmacy by discarding expired medication, dusting and wiping shelves and counters, and vacuuming floors.

● Provided immunizations to patients (COVID, Flu, Shingles, etc.).

● Unpacked and organized daily and weekly orders of prescriptions.

● Contacted patients to ensure that they were updated on filled prescriptions, immunizations, and company offers.

● Followed HIPAA protocol and ensured patient confidentiality and safety.

● Counted, packaged, and labeled prescription.

Processed and completed transactions of prescriptions using a POS sytem.

● Developed basic knowledge of medications (indication, route, side effects, etc.).

● Answered phone calls regarding general questions, status and refills of prescriptions, and feedback.

● Maintained safety and order of pharmacy by discarding expired medication, dusting and wiping shelves and counters, and vacuuming floors.

● Provided immunizations to patients (COVID, Flu, Shingles, etc.).

● Unpacked and organized daily and weekly orders of prescriptions.

● Contacted patients to ensure that they were updated on filled prescriptions, immunizations, and company offers.

● Followed HIPAA protocol and ensured patient confidentiality and safety.