Phyllis Rogers
Lakeland,FL
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
26
26
years of professional experience
Work History
Financial Services Agent
GS Services
Lakeland, FL
02.2021 - 12.2022
- Responded to customer telephone calls to answer questions, provide information and resolve problems. take payment,call client for payment.
Sales Associate
Kohl's
Lakeland, FL
10.2020 - Current
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
Animal Care Attendant
Humane Society of ST Thomas
St Thomas, USVI
07.1999 - 02.2019
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Maintained clean and orderly play yards, kennels and cages.
- Complied with company policies, objectives and communication goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Scheduled meetings with possible parents to establish eligibility for foster care.
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
Animal Care Attendant
Marcum road animal hosital
Lakeland, FL
11.2023 - Current
- Provided daily care for animals, including feeding, cleaning cages and exercising.
- Examined pets for signs of illness or injury and reported any abnormalities to management.
- Trained new staff members on proper animal care techniques.
- Cleaned up after animals including washing dishes and sanitizing cages.
- Stayed on top of laundry, sweeping and disinfection protocols. Assist vet tech when necessary. Clean and sanitized medical equipment.
Education
GED -
MY GED
Skills
- Volunteer management
- Fundraising expertise
- Supervision
- Facilities maintenance
- Friendly, positive attitude
- Customer service
Timeline
Animal Care Attendant
Marcum road animal hosital
11.2023 - Current
Financial Services Agent
GS Services
02.2021 - 12.2022
Sales Associate
Kohl's
10.2020 - Current
Animal Care Attendant
Humane Society of ST Thomas
07.1999 - 02.2019
GED -
MY GED
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