Pichamon Pengpis (Mindy)
Elmhurst,NY
Summary
An energetic and hard-working team player who possesses excellent customer service with 7 years of experience in fast-paced environment, and a certificate in food protection seeking an opportunity to utilize the experience and expand knowledge to meet highest standards in customer service
Overview
3
3
years of professional experience
Work History
Server
Raku Soho
New York, NY
11.2021 - Current
- Arranging and preparing tables for customers to provide them with excellent experiences
- Answering questions and making recommendations for food and beverages as well as upsell when appropriate
- Assisting customers with taking food and drink orders using POS system as well as serving food and drink
- Ensuring that each guest is served courteously, quickly, and efficiently.
Server
Hakata Tonton
New York, NY
08.2022 - Current
- Greeting customers upon arrival and taking customers to seating
- Informing customers choices of food as well as giving some recommendations
- Taking food and drink orders with polite and friendly attitudes
- Assisting customers with cooking hot pot and explaining some dishes that need special instructions
- Keeping the dining areas cleaned and well-organized so that customers have a pleasant dining experience
- Preparing checks and collecting payment
Server
Izakaya Mew
Flushing, NY
06.2021 - 05.2022
- Greeted guests and provided menus
- Made suggestion to customers as well as took food and drink orders
- Worked as a team member with others to ensure customer’s satisfaction
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Associate of Arts - Accounting
ASA College
New York, NY03-2021
Bachelor of Arts - Humanities
Chiang Mai University
Chiang Mai, Thailand03-2014
Skills
- Strong communication skills
- Exceptional customer service
- Teamwork oriented
- Strong work ethics
- Ability to multitask
Timeline
Server
Hakata Tonton
08.2022 - Current
Server
Raku Soho
11.2021 - Current
Server
Izakaya Mew
06.2021 - 05.2022
Associate of Arts - Accounting
ASA College
Bachelor of Arts - Humanities
Chiang Mai University
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