Pierce Smith
Littleton,CO
Summary
Dynamic leader with a proven track record at Nekter Juice Bar Inc., adept in employee training and cash handling. Successfully launched and grew a van rental startup, demonstrating exceptional customer service focus and strategic adaptability. Skilled in conflict resolution and team motivation, enhancing operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Lead
Nekter Juice Bar Inc.
11.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed store opening and closing procedures
- Maintained a clean and organized work environment, consistently meeting safety standards.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Entrepreneur
Self-employeed
02.2021 - 06.2021
- Created a van rental
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures
Education
Bachelor of Science - Business Administration
Oregon State University
Corvallis, OR06-2028
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Work delegation
- Performance improvement
- Cash handling
Timeline
Shift Lead
Nekter Juice Bar Inc.
11.2022 - Current
Entrepreneur
Self-employeed
02.2021 - 06.2021
Bachelor of Science - Business Administration
Oregon State University
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