Pierre Emva
Houston,TX
Overview
2
2
years of professional experience
Work History
Lead Wheelchair Agent
Prime Flight Aviation
Houston, TX
06.2024 - Current
- Supervise and lead a team of wheelchair agents to ensure efficient service delivery to passengers with mobility needs.
- Coordinate and prioritize wheelchair assistance requests, ensuring timely and professional service.
- Provide hands-on support to passengers requiring mobility assistance, including escorting them to and from gates, restrooms, and other key areas.
- Monitor staff performance and provide coaching, training, and guidance to ensure exceptional customer service.
Driver/Ambassador
SP+ Global IMS
Houston, TX
05.2023 - 06.2024
- • Drove customers and guest to and from hobby main terminal in courtesy shuttle
- • Maintain cleanliness of cart
- • Loaded and unloaded luggage off carts for guests
Ramp Agent
Envoy Air
Houston, TX
02.2023 - 05.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Education
High School Diploma -
Westbury High School
Houston, TX06.2021
Tabac Certified
Skills
- Customer Loyalty
- Customer Needs Assessments
- Large-Scale Events Planning
- Peer Interaction
- Portion and Cost Control
- Sanitation Practices
- Food and Beverage Costing
Timeline
Lead Wheelchair Agent
Prime Flight Aviation
06.2024 - Current
Driver/Ambassador
SP+ Global IMS
05.2023 - 06.2024
Ramp Agent
Envoy Air
02.2023 - 05.2023
High School Diploma -
Westbury High School
Tabac Certified