Pilar Barrozo
Miami,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Latin House Grill
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service/Waitress
Acqua E Farina Food Truck
08.2017 - 10.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined table turnover rates by efficiently clearing dishes and resetting tables in a timely manner.
- Handled challenging situations with grace, quickly resolving issues to maintain guest satisfaction.
Prep Cook
Vesuvio Pizza & Panini
03.2021 - 09.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Felix Varela Highschool
Miami, FL05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Patient
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Latin House Grill
10.2022 - Current
Prep Cook
Vesuvio Pizza & Panini
03.2021 - 09.2022
Customer Service/Waitress
Acqua E Farina Food Truck
08.2017 - 10.2022
High School Diploma -
Felix Varela Highschool
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