Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Piotr Przybylski

Flemington,NJ

Summary

Dynamic customer service professional with proven problem resolution skills at Walgreens, enhancing customer satisfaction through effective complaint management and team collaboration. Recognized for streamlining service processes, resulting in improved efficiency. Committed to community engagement as a volunteer, demonstrating strong interpersonal skills and a dedication to helping others.

Developed exceptional customer/ co-worker relations and communication skills in a fast-paced environment, seeking to transition into a new field. I excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to a new role in a dynamic setting.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walgreens
Flemington, NJ
12.2023 - Current
  • Assisted customers with product inquiries and order placements to enhance satisfaction.
  • Managed customer complaints effectively, ensuring timely resolution and positive experiences.
  • Collaborated with team members to streamline service delivery processes for better outcomes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Streamlined customer service processes to reduce wait times and improve service quality.

Volunteer

America's Grow-a-row
Union, NJ
11.2024 - 11.2024
  • Collaborated with team members to develop strategies for increasing volunteer recruitment and retention.
  • Helped pick over 1000 cabbages for those who are less fortunate so that they may have food for Thanksgiving
  • Engaged with community members to assess needs and gather feedback for program improvements.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

Bachelor of Science -

The College of New Jersey
Trenton, NJ
05-2028

GED -

Hunterdon Central Regional Highschool
Flemington, NJ
06-2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Product knowledge
  • Safety regulations

Languages

English
Native or Bilingual
Polish
Limited Working

Interests

  • During my free time with no school or homework, I enjoy sim-racing and understanding how to set up my car for different track conditions as well as the track itself, and getting quicker of course
  • Auto Repair/Restoration
  • I also enjoy working out regularly, usually 5 times a week
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Volunteer

America's Grow-a-row
11.2024 - 11.2024

Customer Service Associate

Walgreens
12.2023 - Current

Bachelor of Science -

The College of New Jersey

GED -

Hunterdon Central Regional Highschool