Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Piper Anderson

Franklin,TN

Summary

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Overview

2
2
years of professional experience

Work History

Hostess

Sams Place
07.2025 - Current
  • Greeted and seated guests promptly, ensuring a positive first impression
  • Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
  • Managed guest flow efficiently during peak hours to minimize wait times
  • Collaborated with servers and kitchen staff to ensure smooth communication and timely service
  • Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner
  • Maintained knowledge of daily specials, menu items, and restaurant promotions to effectively assist guests with their selections
  • Worked as part of a team to create a welcoming atmosphere for all patrons

Hostess

Fortuna
01.2025 - 08.2025
  • Served as the first point of contact for guests, providing a friendly and professional greeting at Fortuna Italian Steakhouse.
  • Managed the flow of guests into the dining room, utilizing a seating chart to optimize table assignments and minimize wait times.
  • Accurately estimated wait times for guests and communicated updates in a timely manner.
  • Answered and managed incoming phone calls, taking reservations and providing information about the restaurant.
  • Collaborated with servers and kitchen staff to ensure efficient and seamless service.
  • Addressed guest inquiries and resolved complaints with professionalism and empathy.

Team Member

I Love Juice Bar
03.2024 - 07.2025
  • Provided exceptional customer service by greeting guests, taking orders, and ensuring satisfaction.
  • Prepared a variety of smoothies, juices, and healthy snacks according to company recipes and standards.
  • Maintained cleanliness and organization of the work area, including the kitchen and dining space.
  • Handled cash and credit transactions accurately and efficiently.
  • Assisted in inventory management, including stocking and rotating ingredients.
  • Educated customers on menu options and provided recommendations based on dietary needs and preferences.

Crew Member

Chick-fil-A Restaurants
10.2023 - 03.2024
  • Provided excellent customer service by greeting guests, taking orders, and ensuring accuracy.
  • Maintained cleanliness and organization of the dining area, kitchen, and restrooms.
  • Handled cash and credit transactions efficiently and accurately.
  • Assisted in training new employees and provided ongoing support.
  • Worked collaboratively with team members to ensure a smooth and efficient operation.
  • Adhered to all health and safety regulations to ensure a safe environment for guests and staff.

Education

High School Diploma -

Franklin High School
Franklin, TN
05-2026

High School Diploma -

Columbia State Community College
Columbia, TN
05-2026

Skills

  • Cashiering
  • Customer service
  • Food Preparation
  • Food Handling
  • Quality Control
  • Kitchen Management Experience
  • Host/Hostess
  • Cleaning Experience
  • Food Safety
  • Phone etiquette
  • POS
  • Food Service
  • Cash Handling
  • Busser
  • Organizational Skills
  • Commercial Cleaning
  • Restaurant experience

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Enjoy participating in Volleyball for overall physical and mental well-being
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Hostess

Sams Place
07.2025 - Current

Hostess

Fortuna
01.2025 - 08.2025

Team Member

I Love Juice Bar
03.2024 - 07.2025

Crew Member

Chick-fil-A Restaurants
10.2023 - 03.2024

High School Diploma -

Franklin High School

High School Diploma -

Columbia State Community College

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