Summary
Overview
Work History
Education
Skills
Certification
Timeline

Piper Cato

Morganton,NC

Summary

Driven Pharmacy Technician with 1 year of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to a new career within a clinical setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
11.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Counted, measured and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Administer Immunizations and Vaccines

Front Line Crew Member

Chick-fil-A
01.2019 - 11.2021
  • Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
  • Cleaned kitchen area, counters, food preparation areas and utensils.
  • Assisted guests with product knowledge and promotional information upon request.
  • Used value-added suggestive-selling techniques to generate additional sales.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Education

High School Diploma -

Freedom High School, Morganton, NC
06.2022
  • Dean's List [Fall and Spring Semester 2020-2021 and again Fall and Spring Semester 2021-2022]
  • Graduated Magna Cum Laude
  • NC Scholar Graduate
  • 4.4 GPA
  • National Honor Society Member

Skills

  • Supply and Equipment Ordering
  • Prescription Filling and Labeling
  • Frame Adjustments
  • Critical Thinking
  • Equipment Cleaning and Maintenance
  • Active Listening
  • Answering and Routing Calls
  • Pharmaceutical Compounding
  • Reading Comprehension
  • Task Prioritization
  • Quality Checks
  • Social Perceptiveness

Certification

  • NC Board of Pharmacy registered Pharmacy Tech
  • CPR Certified
  • Certified Immunizer

Timeline

Pharmacy Technician - Walgreens
11.2021 - Current
Front Line Crew Member - Chick-fil-A
01.2019 - 11.2021
Freedom High School - High School Diploma,

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Piper Cato