Piper Stirtz
Wichita
Summary
Dedicated server and hostess with exceptional customer service skills, focusing on guest engagement and hospitality expertise. Proven ability to create warm relationships with customers and train new staff effectively.
Overview
2
2
years of professional experience
Work History
Server
First Mile Kitchen
Wichita, KS
10.2025 - Current
- Delivered exceptional customer service by actively engaging with guests and addressing questions accurately.
- Managed dining area efficiently, ensuring cleanliness and organization throughout service.
- Trained new servers on restaurant protocols, enhancing team performance and service quality.
- Maintained knowledge of menu items, enabling effective recommendations and upselling opportunities.
- Contributed to a positive work environment through teamwork and problem-solving strategies.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Created warm relationships with regular customers.
Hostess
First Mile Kitchen
Wichita, KS
02.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, improving able turnover and guest satisfaction.
- Assisted servers by running food and greeting guests.
- Monitored dining area for cleanliness and organization.
- Trained new host staff on procedures and customer service standards.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Northeast Magnet High School
Wichita, KS05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
Server
First Mile Kitchen
10.2025 - Current
Hostess
First Mile Kitchen
02.2024 - Current
High School Diploma -
Northeast Magnet High School