Piper Stone

• Delivered high quality service to thousands of guests daily, ensuring speed and accuracy during peak hours.

• Managed high-volume order flow, preparing handcrafted beverages and food items while maintaining a positive and welcoming atmosphere in a fast-paced environment.

• Collaborated with a diverse team to maintain a seamless customer experience during high traffic periods, including major park events, holidays, and peak season.

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge and support.

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Maintained calm demeanor during high-volume periods and special events.