Piqueya GODFREY

• Provided exceptional guest service, ensuring a positive dining experience through attentive and responsive interactions.
• Managed order accuracy by promptly entering customer requests into POS system and coordinating with kitchen staff.
• Assisted in training new team members on menu knowledge, service standards, and operational procedures.
• Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
• Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency of service.
• Implemented upselling techniques that improved sales while providing tailored recommendations based on guest preferences.

Achieved highest guest satisfaction ratings as server, demonstrating exceptional hospitality and cleanliness standards.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Maintaining and preparing quality and standard meals for patients and staff. Adhering and following recipes, sanitation and state guidelines for food preparation, organization and cleaning.

• Performing duties as scheduling, training, developing and maintaining a good and reliable staff to prepare and cook food to specific recipes in a timely manner. Ordering supplies and food items according to demand and budget.
• Trained and mentored staff in food preparation and presentation techniques.
• Coordinated daily kitchen activities to meet service demands and maintain workflow efficiency.
• Conducted regular performance evaluations to improve team productivity and morale.

• Preparing, organizing and maintaining clean and efficient kitchen. Food and supply ordering. Problem solving with any kitchen staff issues.
• Supervised kitchen staff, ensuring adherence to safety and quality standards.
• Trained new hires on food preparation techniques and kitchen equipment usage.
• Monitored food presentation and portion control to maintain consistency and quality.
• Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.