PJ Culley
Assistant Property Manager
Dallas,TX
Summary
Woo – Individualization – Arranger – Achiever – Learner
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in eviction and rent processing. Successful career history comprising more than ten years. Strong proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certificate
1
1
Language
Work History
Assistant Property Manager
PaulsCorp
Dallas, TX
12.2021 - Current
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Trained and motivated leasing staff during bi-monthly trainings.
- Showed apartments to potential tenants and answered questions regarding community.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Developed policies and procedures for effective property management.
- Developed, reviewed and submitted property operating and capital budgets.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Processed security deposit refunds.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Assistant Property Manager
RAS Management
Fort Myers, FL
07.2021 - 12.2021
Assistant Community Manager
Makowsky
Memphis, TN
01.2021 - 07.2021
Assistant Shipping Lead & Top Stitcher
Mary & Leo, Inc
Olive Branch, MS
02.2019 - 07.2020
Assistant Community Manager
Embrey Property Management Company
Castle Rock, CO
05.2017 - 10.2018
Assistant Property Director & Trainer & Mentor
Wood Partners
Denver, CO
10.2014 - 04.2017
Leasing Manager
AIMCO Real Estate Investment Trust, Boulder CO
Denver, CO
04.2014 - 09.2014
Assistant Community Manager
Embrey Property Management Company
Aurora, CO
09.2012 - 04.2014
Teacher Coordinator
Village, La Roche Sur Yon
01.2010 - 01.2012
Operations Senior Supervisor
Best Buy
Greeley, CO
07.2008 - 11.2009
Guest Experience Specialist
Target
Loveland, CO
08.2004 - 08.2008
Education
National Apartment Leasing Professional Certification - NALP
Apartment Association of Metro Denver
Denver, CO 01.2014 - 02.2014
Master of Arts - Creative Writing
National University
La Jolla, CA 8 2011 - 11 2013
Bachelor of Arts - French Language And Literature
University of Memphis
Memphis, TN 12.2009 - 05.2011
Bachelor of Arts - French History & Literature / Theatre Education
University of Northern Colorado
Greeley, CO 8 2005 - 12 2009
Skills
Property tours and inspections
Tenant issue resolution
Application process proficiency
Property management
Customer service-focused
Affordable housing programs knowledge
Tenant and eviction laws
Certification
October, 2, 2021. Certified Organization Specialist.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Assistant Property Manager
PaulsCorp
12.2021 - Current
Assistant Property Manager
RAS Management
07.2021 - 12.2021
Assistant Community Manager
Makowsky
01.2021 - 07.2021
Assistant Shipping Lead & Top Stitcher
Mary & Leo, Inc
02.2019 - 07.2020
Assistant Community Manager
Embrey Property Management Company
05.2017 - 10.2018
Assistant Property Director & Trainer & Mentor
Wood Partners
10.2014 - 04.2017
Leasing Manager
AIMCO Real Estate Investment Trust, Boulder CO
04.2014 - 09.2014
National Apartment Leasing Professional Certification - NALP
Apartment Association of Metro Denver
01.2014 - 02.2014
Assistant Community Manager
Embrey Property Management Company
09.2012 - 04.2014
Teacher Coordinator
Village, La Roche Sur Yon
01.2010 - 01.2012
Bachelor of Arts - French Language And Literature
University of Memphis
12.2009 - 05.2011
Operations Senior Supervisor
Best Buy
07.2008 - 11.2009
Guest Experience Specialist
Target
08.2004 - 08.2008
Master of Arts - Creative Writing
National University
8 2011 - 11 2013
Bachelor of Arts - French History & Literature / Theatre Education
University of Northern Colorado
8 2005 - 12 2009