Summary
Overview
Work History
Education
Skills
Timeline
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PHYLLIS QUAYE

Trenton

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
07.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Cashier

Aldi's
07.2023 - 06.2024
  • Operated cash register, credit card payments with
  • Assisted customers with processed transactions, and handled cash and accuracy.
  • Inquiries, returns, and exchanges, ensuring a positive shopping experience.
  • Maintained knowledge of current promotions, sales, and store policies to provide accurate information to customers.

Cashier

Precious Kitchen
07.2021 - 07.2023
  • Efficiently decision-making processes.
  • Assisted customers in executed over 100 customer orders daily, supporting coworkers
  • Selecting menu items, ensuring a positive dining experience.
  • Contributed to a 10% increase in company reviews by providing excellent customer service.

Cashier

PJ Enterprises
02.2019 - 06.2021
  • Developed transactions for purchases and Monitored customer strong connections with customers, facilitating smooth returns.
  • Actions, enhancing overall customer service experience.
  • Contributed to a 5% improvement in the company's overall reviews through exceptional service.

Education

Bachelor of Science - Leadership and Management

Rutgers, The State University of New Jersey
Newark, NJ
05.2026

High School - undefined

Shanley High School
Fargo, ND
05.2022

Skills

  • Front desk management
  • Patient services proficiency
  • Accurate cash handling
  • Expertise in Microsoft Office
  • Pharmaceutical ethics
  • Customer relations

Timeline

Pharmacy Technician

CVS Pharmacy
07.2024 - Current

Cashier

Aldi's
07.2023 - 06.2024

Cashier

Precious Kitchen
07.2021 - 07.2023

Cashier

PJ Enterprises
02.2019 - 06.2021

High School - undefined

Shanley High School

Bachelor of Science - Leadership and Management

Rutgers, The State University of New Jersey

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