PLACIDO CORONA
Devine,TX
Summary
Servant leader with a proven track record in mentoring and team development. Skilled in fostering a positive work environment while driving operational efficiency and achieving performance goals. Committed to enhancing team collaboration and resolving conflicts effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Coach
Walmart
Devine, TX
04.2023 - Current
- Manage $60-$80 Million Store, overseeing around 250 associates
- Assist with onboarding new employees, ensuring a smooth transition into roles.
- Cultivate a positive work environment, encouraging teamwork and collaboration among staff.
- Monitored team progress, providing constructive feedback for continuous improvement.
- Oversee daily operations, ensuring adherence to company policies and procedures.
- Maximized performance by monitoring daily activities and mentoring team members.
- Manage budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Resolved customer issues promptly, enhancing overall shopping experience and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Digital Team Lead
Walmart
Devine, TX
05.2022 - 04.2023
- Led team in achieving operational goals and enhancing workflow efficiency.
- Trained and mentored new associates on company policies and procedures.
- Implemented process improvements to optimize inventory management practices.
- Collaborated with management to develop strategic initiatives for store performance enhancement.
- Monitored team performance metrics, ensuring adherence to company standards.
- Facilitated communication between departments to streamline operations and resolve issues.
- Conducted regular team huddles to address concerns and promote team cohesion.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Assisted in recruitment to build team of top performers.
Digital Personal Shopper
Walmart
Devine, TX
09.2021 - 05.2022
- Coordinated order fulfillment and delivery processes for curbside pickup service.
- Trained new staff on operational procedures and customer service best practices.
- Implemented process improvements that increased efficiency in order preparation workflows.
- Monitored quality control standards to maintain product integrity during fulfillment processes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Adhered to store policies and procedures, ensuring compliance with safety guidelines and food handling best practices.
Hardline Team Associate
Walmart
Devine, TX
06.2020 - 09.2021
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Collaborated with team members to maintain high standards of customer service and satisfaction.
- Trained new associates on product knowledge and operational procedures to ensure consistency.
- Implemented best practices for merchandise presentation, improving overall store appearance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Handled customer relations issues, enabling quick resolution, and customer satisfaction.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Maintained accurate records of all firearm transactions and inventory movements
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
Education
Vocational Degree -
Ogle School of Hair, Skin And Nails
Dallas, TX05.2015
High School Diploma -
Natalia High School
Natalia, TX05.2011
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Decision-making
- Conflict resolution
- Operations management
- Coaching and mentoring
Certification
- Leading People, Harvard Manage Mentor
- Leading with Generative AI, Harvard Manage Mentor
Languages
Spanish
Limited Working
Timeline
Digital Coach
Walmart
04.2023 - Current
Digital Team Lead
Walmart
05.2022 - 04.2023
Digital Personal Shopper
Walmart
09.2021 - 05.2022
Hardline Team Associate
Walmart
06.2020 - 09.2021
Vocational Degree -
Ogle School of Hair, Skin And Nails
High School Diploma -
Natalia High School