Polina Tretiakova

Answering phones. Arranging movers for drivers in various states. Contacting clients and setting up time for deliveries. Booking hotel stays for drivers. Making sure the warehouse crew loads correct jobs for deliveries and all in timely matter. Making sure the office runs smoothly.

• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Maintained computer and physical filing systems.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Utilized client and staff feedback to maintain customer partnerships and increase revenue.
• Evaluated employee records and productivity to complete employee evaluations.
• Coordinated special projects and managed schedules.

• Boosted hotel quality and service scores from by motivating and supporting guest services and housekeeping employees.
• Increased customer service ratings significantly through personable service.
• Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
• Collaborated with outside departments to coordinate solutions and retain guest satisfaction.

Communicated best practices among on-site and external personnel to align efforts and goals.

• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Made Sure Cars in great conditions and up to Standard
• Arranged pick ups and drop offs of the vihicles.

• Researched seasonal trends, colors and raw materials to focus on needs of buyers.
• Prepared and maintained design boards with sketches, fabrics, colors, prints and trims.
• Worked with technical design and product management to provide accurate and complete design packages.
• Developed seasonal merchandise assortment to improve category depth and breadth.
• Answered Multiple Line Phones.
• Greeted High End Clients
• Properly Assisting the Designer during sales
• Making sure all guest are satisfied with all of the purchases