Polly Garrett
Providence Medical Group Inc
Langley
12
years of professional experience
Compassionate Certified Medical Assistant with expertise in patient care, clinical documentation, and HIPAA compliance. Committed to enhancing clinic efficiency and ensuring a positive patient experience.
Work History
Certified Medical Assistant
8 Years 6 Months- Assisted healthcare providers with examinations and procedures, enhancing patient care quality.
- Administered patient vital signs and medical histories to ensure accurate record-keeping.
- Managed electronic health records, ensuring compliance with regulations and data accuracy.
- Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant
3 Years 1 Month- Educated patients on treatment plans and preventive care, improving health literacy and engagement.
- Trained new medical assistants on clinical procedures and office protocols, fostering team competency.
- Streamlined inventory management for medical supplies, ensuring availability and cost-effectiveness.
- Implemented process improvements in patient check-in procedures, increasing operational efficiency by 15%.
Education
Associate of Science - Medical Assisting
Skills
Patient care
Vital sign monitoring
Specimen processing
Medication administration
Injection administration
Clinical records
Electronic health records
Records management
Patient assessments
Patient documentation
Clinical documentation
Safety compliance
Infection control
Sterilization techniques
Schedule coordination
Patient scheduling
Workflow organization
Time management
Attention to detail
Basic life support
Conflict resolution
Communication skills
Customer service
Payment collection
Needs analysis
Physical stamina
Specimen collection
Workflow organization
Timeline
Certified Medical Assistant
Providence Medical Group Inc
02.2018 - CurrentRead More
Certified Medical Assistant
Optum (formally Everett Clinic
01.2015 - 02.2018Read More
Everett Community College
Associate of Science from Medical Assisting
Read More