Polly Sherman
Grawn,MI
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kalamazoo Longterm Care Pharmacy
Kalamazoo, MI
08.2019 - Current
- Performed data entry for patient profiles, and billing information into the pharmacy software system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Pharmacy Technician
Meijer
Traverse City, MI
03.2014 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
Education
High School Diploma -
Croswell-Lexington High School
Croswell, MI06-1989
Skills
- Pharmacy Law Compliance
- Pharmacy Software Proficiency
- Pharmacology knowledge
- Insurance Verification
- Insurance Billing
- HIPAA
- Medication Dispensing
- Problem-solving skills
- Processing payments
- Pharmaceutical Calculations
- FDA compliance
- Prescription Filling
- Prescription Interpretation
- Pharmacy Ethics
- Drug Classification Knowledge
Certification
- Licensed Pharmacy Technician
References
References available upon request.
Timeline
Pharmacy Technician
Kalamazoo Longterm Care Pharmacy
08.2019 - Current
Pharmacy Technician
Meijer
03.2014 - Current
High School Diploma -
Croswell-Lexington High School
- Licensed Pharmacy Technician
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