Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
Generic

Pooja Vir

Cashier At Stop And Shop And Crew Member At Dunkin
Malden,MA

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated through roles at Stop and Shop and Dunkin Donuts. Excelled in cash handling and fostering positive customer relationships, significantly contributing to a welcoming shopping environment. Skilled in POS systems and teamwork, ensuring efficient service and operational excellence. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience

Work History

Cashier

Stop and Shop
12.2023 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cahier and Crew Member

Dunkin Donuts
01.2023 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

Bachelor of Arts - Psychology

R D National College Mumbai
India
05.2001 -

Skills

Customer Service

Languages

English
Professional Working
Hindi
Professional Working
Gujarati
Professional Working
Punjabi
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Timeline

Cashier

Stop and Shop
12.2023 - Current

Cahier and Crew Member

Dunkin Donuts
01.2023 - Current

Bachelor of Arts - Psychology

R D National College Mumbai
05.2001 -
Pooja VirCashier At Stop And Shop And Crew Member At Dunkin