Max Fernandez
Jacksonville
Summary
Dynamic Business Manager with a proven track record at Toyota, enhancing operational efficiency and team productivity. Excelled in financial management and customer service, achieving top-performer status at Ira Toyota of Danvers. Skilled in CDK and fostering strong client relationships, ensuring high-quality service and repeat business.
Overview
8
8
years of professional experience
Work History
Business Manager
Coggin Honda
10.2024 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Business Manager
Commonwealth Kia
03.2024 - 10.2024
Business Manager
Ira Toyota of Danvers
01.2021 - 02.2024
Car Salesperson
Ira Toyota of Danvers
10.2016 - 01.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
Skills
- Financial management
- Customer service
- Project management
- Employee management
- CDK
- ROUTE ONE
- DEALERTRAK
- ELEADS
- DARWIN
- DEALER DAILY
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Business Manager
Coggin Honda
10.2024 - Current
Business Manager
Commonwealth Kia
03.2024 - 10.2024
Business Manager
Ira Toyota of Danvers
01.2021 - 02.2024
Car Salesperson
Ira Toyota of Danvers
10.2016 - 01.2021
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