Porntiwa Laphanh
Beaverton,OR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help the team achieve company goals. Friendly committed to creating a safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in residence halls. Resolves conflicts and promotes student development through effective communication and collaboration.
Overview
8
8
years of professional experience
Work History
Caregiver
Ackerly at Reed Crossing
08.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient"s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Accomplished multiple tasks within established timeframes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Restaurant Manager
Khao San Bethany
08.2016 - 07.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
Education
High School Diploma -
Madison High School
Portland, OR2023
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Housekeeping
- Strong Ethics
- Meal Preparation
- Housekeeping tasks
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Compassionate communication
- Alzheimer's Care
- Direct Patient Care
- Behavioral Management
- ADL Assistance
- CPR Certification
- Schedule Management
Strong attention to detail
- Strong analytical, problem solving
- Great written and verbal
communication skills - Fluent Languages: Lao and Thai
- Organized
- Strong attention to detail
- Interpersonal
understanding
Languages
English
Full Professional
Thai
Native or Bilingual
LAO
Full Professional
Timeline
Caregiver
Ackerly at Reed Crossing
08.2023 - Current
Restaurant Manager
Khao San Bethany
08.2016 - 07.2023
High School Diploma -
Madison High School
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