Porsha Scott

• Documented patient assessments and care plans in electronic health records.
• Provided emotional support to patients and families during critical situations.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Maintained a safe environment for both staff and patients through adherence to safety protocols.
• Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided compassionate healthcare staffing solutions to meet diverse client needs.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Exceeded customer satisfaction by finding creative solutions to problems.

While employed with this company my duties were to provide personal ADL care for the residents due to their medical including psych impairments under the direct order of a RN. Many of the pts. had from mild to severe behavioral tendencies including, anxiety disorders, PTSD, bipolar, BPD, schizophrenia, autism, and a spectrum of psychotic disorders. I helped with daily task and basic skills of calming the pts. due to cognitive delays and outburst. I also monitored patient behavior and reported changes to nursing staff, and I as well as documented patient care and activities in medical records.

While I was employed with this company I was specifically trained to deal with supporting needs of pts. with drug, psych and physical impairments in the underprivileged part of San Francisco, called the Tenderloin.

A part of the city where drug infested and the most vulnerable population lived and reside.

I was trained to work with ex current and rehabilitated clients. I was trained to understand signs of a hostile environment, cues of when to give space or provide comfort, needs, compassion, descalation, encouraging tactics of hope through their hopelessness by talking, having empathy, and providing services of daily care

I as well documented clients health observations and reported changes to healthcare professionals.

I worked for this company with the aging population, who just preferred to be at home for most of their care and needs and it was a light duty amount of assistance which included house work and daily living tasks, as in cooking, cleaning, laundry bathing, hygiene and grooming and personal errands as in prescription pickups, bills etc.

• Assisted patients with daily living activities and personal hygiene.
• Monitored patient behavior and reported changes to nursing staff.
• Maintained a clean and safe environment for residents.
• Supported patients during recreational and therapeutic activities.
• Engaged in ongoing training to enhance caregiving skills and knowledge.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.