Porshayla Jones
Beloit,WI
Summary
Detail-oriented individual with a strong background in customer service and production roles. Demonstrates exceptional time management and multitasking abilities, consistently achieving production targets and improving customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Beloit, WI
02.2026 - Current
- Provided excellent customer service by accurately taking and fulfilling orders promptly.
- Operated kitchen equipment efficiently to prepare food items according to safety standards.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new crew members on operational procedures and service expectations.
- Maintained compliance with health regulations while preparing and serving food products.
- Resolved customer complaints effectively, enhancing overall dining experience for patrons.
- Adapted quickly to changing priorities during peak hours, maintaining service quality under pressure.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
Factory Production Worker
Morgan Corporation
Janesville, WI
01.2025 - 07.2025
- Operated machinery to assemble components efficiently and safely.
- Conducted quality checks to ensure adherence to production standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness of work area, ensuring compliance with safety regulations.
- Tracked inventory levels daily and reported discrepancies to supervisors promptly.
- Followed detailed work instructions to produce high-quality products consistently.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
Personal Care Assistant
Beloit Senior Living
Beloit, WI
09.2024 - 01.2025
- Collaborated with healthcare team to implement personalized care plans for residents.
- Monitored and recorded vital signs, communicating changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Engaged residents in recreational activities, promoting physical and mental well-being.
- Provided companionship, fostering a supportive environment for social interaction.
- Maintained cleanliness and organization of living spaces to enhance resident comfort.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Beloit Memorial High School
Beloit, WI06-2016
Skills
- Cash handling
- Customer service
- Multitasking and organization skills
- Cleaning
- Cleaning and sanitizing
- Food safety compliance
- Multitasking and organization
- Payment processing
- Sanitation practices
- Clear communication
- Health and safety compliance
Timeline
Crew Member
McDonald's Restaurant
02.2026 - Current
Factory Production Worker
Morgan Corporation
01.2025 - 07.2025
Personal Care Assistant
Beloit Senior Living
09.2024 - 01.2025
High School Diploma -
Beloit Memorial High School