Porter Oberg
458 East Colleg Avenue,State College
Summary
Dynamic Food and Beverage Manager with a proven track record at Seven Oaks, excelling in customer service and staff training. Expert in inventory management and event coordination, I enhanced guest satisfaction and operational efficiency, driving revenue growth through innovative menu development and effective team collaboration.
Overview
3
3
years of professional experience
Work History
Food and Beverage Manager
Seven Oaks
Beaver, PA
05.2023 - 08.2025
- Managed daily operations of food and beverage services, ensuring high-quality customer experiences.
- Developed and implemented staff training programs to enhance service efficiency and standards.
- Collaborated with kitchen team to design seasonal menus aligned with customer preferences and trends.
- Oversaw inventory management, reducing waste through efficient stock control practices.
- Monitored compliance with health and safety regulations, maintaining a clean and safe environment.
- Analyzed customer feedback to identify improvement areas, enhancing overall satisfaction rates.
- Coordinated events and special promotions, increasing guest engagement and revenue opportunities.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Created schedule for 30+ employees
Garden Associate
Home Depot
Chippewa, PA
04.2024 - 07.2024
- Assisted customers with plant selection, providing expert advice on gardening practices and product usage.
- Maintained inventory levels of gardening supplies, ensuring availability of essential tools and materials.
- Executed seasonal displays, enhancing visual appeal and promoting featured plants to increase sales.
- Collaborated with team members to streamline workflow processes, improving overall efficiency in daily operations.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
Youth Soccer Coach
YMCA
Beaver, PA
08.2022 - 11.2022
- Developed age-appropriate training sessions focused on skill enhancement and teamwork.
- Mentored young athletes to foster sportsmanship and personal growth.
- Coordinated practice schedules, ensuring effective time management and resource allocation.
- Implemented game strategies to enhance team performance during competitions.
Education
Bachelor of Arts - Economics
Pennsylvania State University
University Park, PASkills
- Customer service
- Staff training
- Inventory management
- Menu development
- Event coordination
- Scheduling efficiency
- Team collaboration
- Conflict resolution
- Front of house management
- Employee supervision
- Operations management
Affiliations
Phi Kappa Psi
Timeline
Garden Associate
Home Depot
04.2024 - 07.2024
Food and Beverage Manager
Seven Oaks
05.2023 - 08.2025
Youth Soccer Coach
YMCA
08.2022 - 11.2022
Bachelor of Arts - Economics
Pennsylvania State University