Portia Colvin
Birmingham,AL
Summary
Experienced community director skilled in community management and engagement. Demonstrated success in leading initiatives to promote community growth and improve member satisfaction. Proficient in developing strategic plans and executing programs to increase community participation and retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Director
Crowne Partners Inc./Crowne at Cahaba River
06.2022 - Current
- Manages 255 Unit Property
- Hires, trains, supervises, mentors, and coaches all property team members (6 total) for success
- Turned over properties quickly between residents by skillfully managing maintenance, repairs, and updates
- Perform additional duties as assigned by the district or regional manager
- Develops yearly capital budget, processes property invoices
- Increased NOI by 5% in 2022 to current
Community Director
Crowne Partners Inc./ Crowne at Overton Village
04.2021 - 08.2022
- Managed 125 Unit Property
- Engaged community members by organizing monthly, quarterly, and yearly events.
- Consistently maintained 95% Occupancy
- Oversaw property needs, including ongoing maintenance and emergency repairs.
- Reporting the property's financials status and expiring leases
- Collecting rent and other property fees
- All responsibilities listed in the current position apply to this position as well.
Assistant Community Director/Leasing
Crowne Partners Inc/Crowne at Grandview
07.2017 - 04.2021
- Assisted the Community Director in managing the property, conducted tours, leased apartments, and completed lease paperwork
- Processed Invoices for the property
- Generated and distributed renewal offers
- Planned and executed resident events
- Started in 2017 as a leasing consultant and promoted to Assistant Community Director in 2021
Education
High School -
Hoover High School
Hoover, ALundefined
University of Alabama at Birmingham
Birmingham, ALSkills
- ResMan
- RealPage
- Proflex
- Airm
- Yardi
- MS Office
- Fair Housing
- Compliance
- Payment Collection
- Customer Relations
- Property Marketing
Certification
- CALP Certifications
- Pursuing CAM
Timeline
Community Director
Crowne Partners Inc./Crowne at Cahaba River
06.2022 - Current
Community Director
Crowne Partners Inc./ Crowne at Overton Village
04.2021 - 08.2022
Assistant Community Director/Leasing
Crowne Partners Inc/Crowne at Grandview
07.2017 - 04.2021
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University of Alabama at Birmingham
High School -
Hoover High School
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