Summary
Overview
Work History
Education
Skills
Timeline
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Pota Vang

New Berlin

Summary

Dynamic and results-driven Lead Medical Assistant with a proven track record at Advocate Aurora Health Care. Skilled in clinical leadership and electronic health records management, I excel in team building and supervision, ensuring top-quality patient care. Committed to HIPAA compliance and fostering a collaborative environment for optimal operational success.

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

6
6
years of professional experience

Work History

Lead Medical Assistant

Advocate Aurora Health Care
09.2020 - Current
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Obtained client medical history, medication information, symptoms, and allergies.

Medical Assistant

Advocate Aurora Health Care
01.2019 - 09.2020
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Associate of Science - Clinical And Administrating Medical Assisting

San Joaquin Valley College
Fresno
09-2005

Skills

  • Clinical leadership
  • Team building and supervision
  • HIPAA compliance
  • Electronic health records management
  • Staff oversight
  • Reliable team player
  • EMR / EHR
  • Direct patient care
  • CPR

Timeline

Lead Medical Assistant

Advocate Aurora Health Care
09.2020 - Current

Medical Assistant

Advocate Aurora Health Care
01.2019 - 09.2020

Associate of Science - Clinical And Administrating Medical Assisting

San Joaquin Valley College
Pota Vang