Summary
Overview
Work History
Education
Skills
Timeline
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Pouncy Demarco

Chicago,IL

Summary

Proven track record in enhancing customer satisfaction and efficiency as a Package Delivery Driver at Balton, leveraging expertise in GPS Navigation and exceptional Customer Service.

Excelled in safe driving and package handling, significantly reducing delivery times.

Demonstrated multitasking abilities and punctuality, ensuring timely and accurate deliveries without compromising safety or service quality.

Overview

8
8
years of professional experience

Work History

Package Delivery Driver

Balton
Chicago, IL
01.2021 - 06.2024
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Reduced delivery time by planning optimal routes using GPS technology and local knowledge.

Package Handler

Fed Ex Ground
Chicago, IL
04.2019 - 11.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Delivery Driver

Amazon
Chicago, IL
09.2017 - 04.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Security Officer

Allied Universal Security Services
Chicago, IL
09.2016 - 08.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

High School Diploma -

Hill Crest
Country Club Hills, IL
05.2011

Skills

Customer Service

GPS Navigation

Safe Driving

Package handling

Punctuality

Multitasking

Timeline

Package Delivery Driver

Balton
01.2021 - 06.2024

Package Handler

Fed Ex Ground
04.2019 - 11.2020

Delivery Driver

Amazon
09.2017 - 04.2019

Security Officer

Allied Universal Security Services
09.2016 - 08.2017

High School Diploma -

Hill Crest
Pouncy Demarco